Enrolment & Audit Support Specialist
England, West Midlands, Coventry - £21,485 - £23,000 per annum

Posted: 05/07/23

Description:

We are excited to offer an opportunity for an Enrolment and Audit Support Specialist to join Coventry University Group, a global education group with a mission of Creating Better Futures. The role will sit within Coventry University Recruitment and Admissions team.

(CURA) is building a new approach to student recruitment to achieve stretching student recruitment targets, while establishing strategies that position Coventry University Group as a dominant local, national and international recruiter. This role is responsible to both the International Student Compliance team (ISC) within Coventry University Registry and the International Student Support team (ISS) within CURA.

The Role:
* To undertake documentation decisions at undergraduate/postgraduate taught level on behalf of the Coventry University Group, after having confirmed the sponsor criteria against which applications are to be considered.

* Ensure that audit ready documents are processed within the agreed timescales, policies and practices, taking responsibility for key activities using the University Group's online admissions systems, CAS creation software, and Filestream document storage system.

* Responsibility for supporting students prior to and during enrolment, ensuring compliance with a range of admissions and UKVI requirement checks.

* Oversee the administration of enrolment at all sites, including CU Group either in person or remotely.

* Co-ordinate the handling of enquiries from prospective student at enrolments, both in person and by email/ chat, working to the key performance indicators and quality standards developed.

* Contribute to the maintenance, development and communication of sources of enrolment related admissions and compliance information, advice and guidance for all applicants and stakeholders.


* Act as a first point of contact for complaints, problems and disputes with regards to enrolment and ensure complaints are passed to the relevant manager for action where appropriate.


* At all times, be aware of and adhere to Data Protection, the Equalities Act and other relevant legislation and guidance as advised.







The Candidate:
* Experience in a similar role is essential
* Excellent attention to detail with understanding of data protection.
* Strong IT Skills


Job Details:
* Location: Coventry University Campus (Coventry City Centre & Ryton on Dunsmore)
* The role will support all Coventry University campuses including London & Scarborough & may require infrequent travel to these locations
* Monday - Friday
* 8.30am - 5pm
* 2 Year Fixed Term Contract
* £21, 485 - £23,000 dependent on experience (Plus up to 10% discretionary bonus)

If you feel you have the relevant skills and experience we would love to hear from you!