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Technical Support Advisor
England, Warwickshire, Rugby - £22,000 per annum

Posted: 22/06/22

Description:
We are pleased to assist our valued client with their recruitment for an Accounts Receivable Assistant in their UK Head Office.

Our client offers excellent benefits and really values their employee's and internally promotes within to upskill and reward hard work ethics.

This role is to provide both external and internal customers with technical advice, product solutions and specification support. Develop their own skills by way of focussing on service elements specification support.

Ability to interpret Architectural Drawings and schematics would be advantageous.

Support undertaken to customers by phone, email or fax.
Liaise with supply chain team to obtain necessary information.
Build relationships with suppliers-dealing with technical support services.
Assist with managing the process of handling failures/replacement services.
Assist with troubleshooting before notifications are required.

Excellent communication skills are essential for this role, computer literate and advantageous if used SAP or ERP systems.

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