Fluent French Client Liaison Officer
England, Warwickshire, Rugby - £22,000 - £25,000 per annum
We are pleased to assist our client in their UK Head office with their recruitment for an Fluent French client Liaison Officer, excellent career prospects and working in a friendly team of 15.
The role is mostly a reactive role however there will be some degree of proactivity required such as escalating out of stock items, promoting our online offering, building rapport with the customer. The candidate must be confident in these areas and driven to succeed as well as a good team player.
Working hours: 37 hours a week between 08:00-19:00 working on a rotating shift pattern.
To provide a high standard of customer support, predominantly focussed on:
* Answering incoming telephone calls
* Placing customer orders
* Answering customer online chats
* Customer Services related duties working to departmental and business KPI's
Fluent in French and English essential both orally and in writing.