2nd Line IT Technician
England, West Midlands, Coventry - £25,000 - £32,000 per annum
thefutureworks is a part of Coventry University; a recruitment agency providing specialist services for temporary and permanent recruitment.
A growing IT support business is looking for a 2nd line support IT technician to support a major contract in the Coventry area.
Multi-site IT technician support
Raising and solving tickets in a timely fashion
Collaborating with colleagues to solve complex problems.
Involvement in special project work
Building a relationship with the clients, and ensuring their satisfaction.
You should be able to demonstrate providing complex IT support within a professional setting.
As a 2nd Line IT support technician you must be able to thoroughly investigate and diagnose reported problems.
Degree level qualifications, or equivalent experience,
Able to travel between sites as required.
Commuting distance from Coventry, Leamington Spa, and Warwick, Nuneaton, Rugby
Relevant experiences would include but limited to IT technician, IT support , Data analyst, 1st line support. 2nd Line support, Computer engineer, Network engineer