England, West Midlands, Coventry - £14 - £18 per hour
Our clients seeks an experienced People Advisor to assist with generalist Human Resources duties.
£25735 - £34531 initially 3 months
Fulltime hours Monday - Friday 37.5 hour week covered between the hours of 08.00 - 18.00
Reporting to the People Partners, the primary purpose of this role is to own the case management within the customer group. Acting as the key escalation point from the People Customer Service Centre, the role will provide professional advice across all HR policies and procedures, ensuring managers are equipped to effectively manage their staff in a fair and appropriate way.
Lead, support and guide managers in all areas of case management within their team including:
disciplinary, capability, grievance, redundancy, absence and restructure activity with their teams.
Coach managers and employees in all significant areas of HR policies and procedures, as appropriate and necessary. Acting as an escalation on these matters from the People Customer Service Centre Line 2 and specialist support teams.
.3Conduct sickness absence meetings for both frequent and long-term sickness absence, and support managers in establishing an appropriate strategy to facilitate early return to work, undertaking home visits and liaising with occupational health services as required. .
.4Undertake informal meetings with employees when required to facilitate the early resolution of matters which may result in a grievance meeting.
.5Undertake document management and production of administration for all case work.
.6Support the line at each stage of capability and performance procedures, (including probationary) ensuring they are equipped to effectively ensure they achieve a high performance culture within their team.
.7Provide an ER Reporting framework that offers visibility and value added management information and analysis to management teams and the senior People Leadership Team
.8 Participate in the recruitment, induction and training of staff, providing an effective resourcing service to the area as informed by the customer's people plan.
.9Conduct exit interviews as required and providing appropriate feedback to the area where necessary.
.10Support the People Partners in all people planning, and performance processes as required.
.11Provide appropriate support to the People Partners in the preparation of Employment Tribunal cases, including arranging case conferences and briefings, preparing bundles and other information for legal purposes.
.12Support the Strategic People Partners & People Partners in Organisational Change processes, specifically in terms of the administration and planning of the process including setting up meetings, interview schedules, preparing letters and supporting the redundancy and redeployment process.
.13Own the People Pack for the customer group, ensuring the correct and continual improvement of data supply from the People Customer Service Centre. Brief the People Partners and line managers as requested on a monthly basis of the trends and insights from the people pack.
.14Act as a key link with People Customer Service Centre, being the first point of escalation into the People Partnering Team for complex queries. Aim to resolve first time, or progress the escalation into the appropriate member of the People Partnering Team.
.15Support the People Partner in areas of project work as appropriate.