Bar & Events Assistant
England, West Midlands, Coventry - £9.00 per hour
Posted: 16/07/21
Description:
We are recruiting for a Bar and Events Assistant to support the event and operational team in the delivery of a high-end bar service delivering excellent customer service during events and sports fixtures at Coventry University.
As a Bar and Events Assistant, your main responsibilities will be:
*Meet, great and welcome all customers in a polite manner
*Processes all cash and card transactions
*Deliver excellent customer service
*Carry out bar duties in line with University responsible drinking guidelines (Challenge 21)
*Being able to take orders and serve drinks
*Pour and serve drinks accurately to maintain customer expectations and reduce product wastage
*Maintain a clean and safe working environment for all customers and staff
*Support the venues in event sept, delivery and pack down
*Deal with customer complaints and in a prompt, profession and proactive manner
*Report any maintenance or safety issues whilst on shift
Skills and experience required for the role:
*GCSE in Maths and English or equivalent
*Previous customer service experience
*Flexible
*Organised
*Good communication skills
*Team Player
*Able to work within a busy environment
*Able to handle conflict, and work within a calm manner
Hours/Pay Rate:
Flexible/Shifts
£8.96 p/h